Are emotional reactions slowing down results in your business? Find out how to remove these barriers and increase success.

Are emotional reactions slowing down results in your business? Find out how to remove these barriers and increase success.

Emotional states have a significant impact on behaviours. You may have noticed a lack of productivity at work when you’re feeling down, or being unable to focus when you’re distracted by personal problems.

That’s why it’s recommended to avoid decisions when angry. Overpowering emotions can cloud judgement.

With that in mind, how you manage your emotions at work determines your behaviours. This in turn determines your profit and productivity.

I’ve been in leadership and management positions for around 14 years. I’ve developed a powerful toolkit to lead people through emotional turbulence.

As a Master Practitioner of NLP, Neuro Linguistic Programming, I have an extensive range of tools and techniques to work with the mind. I can release emotional blockages and empower people to get back to their most resourceful state.

Often emotional states can be changed easily and effortlessly in a few sentences over 5 minutes when you have the know-how!

Having been in a leadership position before and after NLP, I’ve seen the incredible impact it can have on time-saving, staff retention, cost saving, and profit generation. Let’s face it, every time your employee is in a negative state it’s impossible for them to be as productive as when they’re in a good state. Right?

We’re all human, after all. If energy is attached to an emotion or a problem, it’s energy that could otherwise be used to improve your business.

I’m so, so passionate about getting the best out of people, so I’d like to share tips that can help business leaders deal with employee behaviours. After all, your salary costs are likely to be one of your biggest costs. Why not get the best possible return?

Throughout this article, I will share NLP insights and processes that can help you overcome the emotional blockages that may be slowing your business down.

Group of employees talking through their results and emotional reactions to work

Labelling can be lethal for your relationships

In order to clear emotional blockages, you first need to work on how you view the situation.

It’s so easy to make quick conclusions about what you see in someone, in business or otherwise. Each of us have different filters which translate what we see, hear, and feel into meaning.

That’s why perceptions can be so dangerous. They’re not necessarily the reality. It’s simply what you make of the situation.

For example, someone folding their arms often gets perceived as bored.

In fact, it could be for any other reasons, including:

  • Cold
  • Self-conscious
  • Comfortable
  • Happy
  • Vulnerable
  • Nervous
  • Anxious

You get the idea.

When we label behaviours too quickly, we’re sparking more emotional flames. Decisions become part of the filters in our mind and once we’ve made a decision about something, it becomes a part of our mindset. Every new behaviour we see will be filtered with this decision and still be there at a subconscious level.

Once it’s a part of our filters, our behaviour towards that person will change (even if we don’t consciously realise it!).

It can very quickly lead to heightened emotions, mis-understanding, and a resignation letter.

So how do we avoid labelling? To a point, it’s human nature, right?

Here’s how you do it…Curiosity!

That one simple word holds such great power! We’ve all heard the saying knowledge is power. So, how do we get knowledge without the curiosity to learn?

When you develop the habit of curiosity, you’ll start to better understand what’s really going on with your people. That’s the first step to getting them to their optimum performance level.

So perhaps you could consider starting to consciously have the thought ‘that’s interesting, what does that mean?’ as opposed to jumping to ‘this means this’.

Whenever you hear yourself making a label, conclusion, or judgement, challenge yourself to think outside of the habit and expand your mind. Consider what else it could mean and have the curiosity to find out.

Ask them.

Team of employees working together to solve a problem and not being able to get over their emotional barriers

Conscious use of language

Language is a driver for determining how we make meaning of the world. The language you use in your business can either enhance or decrease your performance.

Working on how you use your language will have one of the biggest impacts on how your team respond to you.

That’s why we include NLP in all of our leadership training courses. We know how you communicate has one of the biggest impacts on whether your employees stay of go, perform or underperform.

Words have massive power, you need to learn to choose them carefully!

Even the most subtle of changes in your language can shift someone’s perspective.

For example:

“The problem from yesterday is really frustrating for me”

Could instead be:

“Yes, that old problem that was happening yesterday was frustrating back then

You’ve probably already noticed what the difference is. It’s leaving it in the past. This implies that things have moved on, whether they have or not.

As this language goes into the mind of the employee, it will shift their perspective. The neurological response is different when you’re inside a problem compared to when you’re looking back on it.

You’re leading their subconscious mind to see it from a different angle so it doesn’t feel the same.

The other way you can use language is to encourage them to look around the problem, rather than only at the problem itself. So, you could say something like:

How isn’t it a problem now?

By asking them to consider how it isn’t a problem, something else will appear in their thoughts other than the problem. This allows the problem to fade into the background so they can focus on what’s around it.

The use of the word “now” may seem out of place, but that’s what makes it so powerful. It brings them to the present moment, and the present moment is always filled with possibility.

Problems don’t really exist in the present moment.

There may be problems surrounding the moment, but they’re either in the past of what it means for the future. When you’re fully in the present, you’re empowered and able to absorb information much more effectively. You won’t miss things because you’re stuck in your own head, repeating thoughts like a whirlwind.

You can get into the present moment more effectively by using something called The Now State. We’ve got a great article on that here, which teaches you how to get into The Now State and how you can use it to your advantage.

Sales team member looking cheerful and happy talking to customers after working on their mindset

What is there to learn?

The highest intention of our mind is to evolve.

What this means is our deeper mind wants to help us, so it holds onto emotions until the lesson is learnt and completed enough for it to be different in the future.

All memories have a lesson for us to learn and file them neatly into our memory system.

When people are stuck in emotions, one of the most powerful things you can do is to steer them towards learning from it.

Once a learn has taken place, the mind can release the emotions attached to it.

A good question to use in this situation is this:

What is there to learn from this, what learning will allow you to let go of the emotions easily and effortlessly?

When you read this consciously, you might be thinking that it’s never easy or effortless to let go of emotion! However, the deeper mind thrives on this kind of work.

When you communicate with the deeper mind, it can clear up issues for you easily. It just needs direction.

Your language is what will access the control panel and get the system working again.

The ultimate goal is to steer them towards finding a learning about themselves. This will be something that they can do moving forwards, creating different actions that will get a different outcome.

You could take them back to the event or situation that occured and ask them to imagine that they’re a fly on the wall. See what they can notice from this angle.

When they can see that there’s something they could have done differently to attract a different outcome, the neurology can light up again and they’ll feel clearer.

Whenever we hold on to something in our minds, it’s because we can still grow from it. There’s something we need to do to stop the cycle happening again.

Taking responsibility and finding the learnings in every situation means you never stand still. You’re always evolving and improving.

Whenever someone is communicating about emotions and frustrations, remember the golden question.

What is there to learn from this, the learning which will allow you to let go of the emotion?

Then, you’re helping them move forward and therefore improving your business results.

Team working together cheerfully after working on their mindset

There we have it! Language, learning, curiosity.

I really hope you enjoy experimenting with this and see some great results.

If you want to learn more powerful tools to help change mind-sets and behaviours in your business, we help many of our clients with bespoke training specifically about this area. We would be happy to have a relaxed chat with you to see what you want to achieve and whether we can help you reach these goals.

Alternatively, you can find plenty of resources in our learning centre and can sign up to The People Expert to receive weekly tips in this area!

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