How can NLP Coaching improve employee performance?

How can NLP Coaching improve employee performance?

If you run a business or lead a team it’s likely that you want to have the right methods in place to help your people reach optimum performance levels.

Businesses that have discovered NLP coaching have seen the benefits of unlocking real potential. The kind of potential that your employees don’t even realise they have.

Many business leaders ask me what it’s about and whether it really works. NLP isn’t all that well known yet and it’s one of those subjects that’s talked about as if it’s a ‘push of a button’ miracle (which it isn’t).

That said, it’s a powerful range of tools, structure, and process that facilitates positive changes.

Through language, NLP techniques can access someone’s deeper self, otherwise known as their subconscious. This is where the normal habits and patterns are built.

An example of this could be:

You’ve driven for years. A lot of the time, you’re driving on auto pilot without thinking that much. Have you ever noticed that?

You do it unconsciously. Almost like a programme that runs itself.

Once we have something that deeply engrained it can throw us off-kilter whenever we try and think about it too much. Has that ever happened to you?

It always happens to me whenever I concentrate too hard on typing. It’s like I completely forget which letter goes where for a moment and I have to stare at the keyboard to get my bearings again!

Changing what’s programmed at this deeper level requires very specific methods. It’s often put together like concrete in someone’s mind-set so you need to know how to soften it and dig deeper.

When business leaders can do that, they can find all the blockages that limit great performance and help employees enjoy breakthroughs and achieve more than they thought possible.

When you can help employees to overcome any limits they have, they’ll stay. Win-win!

You get increased performance, improved retention, and therefore savings in recruitment costs, and they get a tonne of personal development.

As a Master Practitioner of NLP and nearly 14 years of management and leadership experience, I’ve experienced performance management before and after NLP. I wanted to share useful information to raise awareness and help business leaders solve people challenges.

Throughout this article, I’m going to walk you through exactly what to expect from NLP coaching in business. I wanted to describe the advantages, the downside, and the kinds of costs you can expect so you can make an informed decision.

two men working together through NLP techniques

What is NLP Coaching?

If you’re looking at the big picture, NLP Coaching is like accessing the control panel of the mind. You can check the wiring, do some maintenance, and make sure everything operates at the right speed and efficiency.

You might be thinking that this is too far-fetched and it can’t really be done! You can’t really control your mind, or get into someone else’s mind.

Of course you’re right! But I’m not talking about literal mind control here. What you’re doing is using language to open the doors into someone’s mind, and they give you the insight necessary to facilitate changes for them.

An NLP Coach isn’t a wizard or magician. They just have the knowledge to recognise what needs to change about their mind-set in order to reach the goals they’ve set for themselves (or had set for them).

They’re trained and qualified to use specific language that gets to the root of any problem. They can identify the context and triggers to undesirable habits or mind-sets and use techniques that alter the way it’s put together in their internal world.

For example: If a sales executive has the belief ‘I shouldn’t make outbound calls to my prospects because if they had the time, they’d call me’, that belief will limit their performance and hold them back.

An NLP Coach will dig deeper into how that’s put together. They’ll find out when they feel like that, when it becomes a problem, how it’s a problem, when the belief is formed, and identifying the cause.

Using the above example, this fear could have stemmed from something being said to them that they’ve forgotten on a conscious level. However, subconsciously they remember and from that moment on believe it’s a bad thing to make outbound calls.

As soon as this subconscious thought has rooted in place, no amount of explaining is going to change the way their mind has put it together. Telling them a whole bunch of reasons won’t cause neurological changes, they’ll still have the same feelings.

The only way you can help them is to change the feeling and belief around the subject. You need to work below the surface. NLP achieves that with purposeful language patterns.

It’s similar to skills coaching in the sense that the facilitator asks questions that encourages independent thought and reaction. The difference is that NLP may uncover deeper rooted issues, such as something bad that happened in their life that made them lose their confidence.

It’s often the case that people don’t know when these problems have been created. Memories go into a filing system – it’s not until the files are opened that someone can find the truth of what’s causing their behaviour day to day. It’s not always something traumatic or personal, but it can be.

Something that happened years ago can be driving decisions and beliefs now. Skills Coaching won’t uncover what’s happening on the inside because it’s situational and linked purely to external events.

Once you free someone from what’s blocking their system, they can achieve more than they even realised they could. It’s incredibly powerful stuff.

One NLP Coaching session could be up to 3 hours, although usually it’s wise to keep it at a maximum of 2 as it can be mentally exhausting. Change requires energy, after all.

Self-discovery can be so enlightening that the relief allows the body to go into healing mode which means increased tiredness whilst the body adapts to the new reality.

NLP Coaching will usually have some pre-session work enabling the individual/employee to start the journey of transformation and get in touch with their purpose and intent, testing their commitment to change.

two colleagues walking and working together

What are the advantages of NLP Coaching in business?

First, let me answer this question with a few questions.

As you consider your employees and team right now, can you think of any behaviours that you’d like to change?

What’s the impact of that behaviour?

Lost time? Lost revenue? Decrease in productivity?

It’s different for every company and every situation, yet there’s always consequences for every behaviour. So, consider it. Why do you want to change it? How is it a problem?

What benefit would it have to your business if it stopped right now and they behaved differently?

Once you understand the benefits, you already know the advantages of NLP Coaching. NLP Coaching is behavioural change.

It enables you to create a purposeful environment full of productive and efficient behaviours.

Another advantage is increased morale and motivation.

Have you ever been really good at something and allowed yourself to really feel that incredible, uplifting feeling you get when you’re excelling.

When employees have NLP Coaching, they can feel that incredible feeling all the time. They become better versions of themselves and they can achieve amazing things.

They’ll feel fantastic. Motivated.

The more certain individuals get motivated, the more this spreads to colleagues and becomes a fire of motivation across the team. The specific stats on business improvement will depend on your specific team, but I think we can all agree that a fully motivated team is likely to achieve higher results, right?

The third advantage is simply to create an atmosphere where nothing is a problem.

I’m not quoting Bob Marley when I say ‘Don’t worry, be happy’!

NLP Coaching gets right to the root of the issue, knocks it down, and re-builds the situation with different foundations. It promotes 100% accountability and allows you to be in charge of your mind, and therefore your results. It’s incredibly empowering.

Your employees will leave NLP Coaching with the belief that nothing needs to be a problem. They have the internal power and resources to get through the storm and succeed.

I talk about this a lot so forgive me if you’ve heard this before but there’s a quote saying, ‘the only limits we have are the limits we place on ourselves’.

What this means is that it’s our beliefs that limit us. For example:

  • ‘I can’t get it done because I’m too busy and overwhelmed’
  • ‘I won’t hit target this month because I’m not experienced enough’
  • ‘I won’t get promoted because I’m not outgoing enough’

You get the idea!

Any cause and effect we’re creating within our internal reality needs to empower us, not limit us. That’s what NLP Coaching does. It erases any limiting sentence from our internal language and rearranges the information into a new, resourceful meaning. It changes the programme.

Can you imagine the improvements in profit you could see if all negative mind-sets were erased? If your whole team deeply believed anything and everything is possible? Imagine what a force of intent that purposeful collective mind-set could achieve. There would be no barrier they couldn’t overcome. I’d say that’s a pretty great advantage of NLP Coaching if you ask me!

I never tire of working with sales teams because it’s such a rollercoaster for the employees and NLP techniques can be used to keep everyone at the top of that ride.

Disadvantages of NLP Coaching in business

I’ve given you the good, now for the bad and the ugly!

NLP Coaching isn’t always the right answer. I know that may sound odd coming from a company that supplies NLP Coaching services, but we pride ourselves on always being open and honest with everyone.

One of the main reasons NLP Coaching fails is a lack of buy-in from your team. If they’re happy to continue doing what they’ve always done and get the results they’ve always got, you’re not going to see the incredible results that NLP has the potential for.

They need that desire to develop.

Of course, a good practitioner should be brought in prior to the coaching session in order to get buy-in if you don’t manage it yourself, but it won’t have the same return so be wary of this.

Another disadvantage is that NLP can have a pretty big emotional effect on people, and so after their session they’re likely to be a bit wiped out and tired. Don’t get me wrong, they’ll feel great! However, on the day they’re likely to struggle to do much afterwards. Scheduling sessions in the afternoons is probably the best way to stop it effecting their work too much.

NLP is also higher cost than a lot of skills coaching. This is because people can have all the knowledge and skills in the world, but if they don’t believe they can use them to their full extent then they never will.

Mind-set coaching is far more intensive in order to get the most out of those skills.

NLP Coaching isn’t just used in business. It’s primarily used to break lifetime habits, overcome traumas, and let go of addictions. It can be incredibly powerful. In order to qualify as an NLP Coach, there’s an extensive list of tools and techniques they need to master and demonstrate capability in. These tools don’t come cheap!

It can cost thousands of pounds to qualify as a Master Practitioner when you go with reputable learning institutes (which I would only ever recommend! Never go for someone who chose the ‘cheaper’ route – you really do get what you pay for with this training). Because of this cost, they can (and should!) charge more for their services as they can guarantee that what they do will help.

That being the case, NLP Coaching may not be an investment you want for every employee. It has the greatest return on investment when you have performance challenges to solve.

It’s immensely powerful in sales and leadership, but if you’re looking to improve someone who’s already doing pretty well and just wants a bit of development then skills coaching is likely to be more suitable.

We do both of these at POD HR and Training, so if you want some help assessing which would work best in your situation, we’re happy to give some free advice. You can send me an email directly at natalie@podhr.co.uk and I’ll get back to you with what would be best, even if you decide to choose a different training provider!

I’d rather be honest and let people know that it’s not the right investment, but to do that I need to know what your employee’s situation is. Everyone’s different, so everyone needs different training and development to succeed.

woman leading a group discussion and training them in NLP techniques

What’s the cost of NLP Coaching in business?

Costs can vary significantly depending on the experience of the Practitioner and their belief in their own worth.

Generally speaking, sessions can range from £150-£1000 per session. It really depends on their experience and the complexity of the problem they’re solving. The average cost for an NLP session is usually around £300.

There’s usually a bit of flexibility around rates if you’ve got someone coming in to your business for the day to talk to multiple employees. You can usually save money by paying a day rate instead.

I’d always recommend having a chat with the practitioner to understand more about their process before you hire them. A lot of people will offer free consultations, so if you don’t agree with any of their methods then you can walk away without incurring any costs.

As an example, I always offer free consultations. This isn’t just for you to determine if you like us, it’s also to give us an idea of what we can actually offer you. We’d never go into business with a company that we don’t truly believe we can help. That would be a waste of money and time to you, and that’s not how we do business.

If you want a free consultation, send us a message here: contact@podhr.co.uk and we’ll get back to you soon.

I hope you’ve found this article helpful and you’ve got a bit of insight into how NLP Coaching can improve your employee’s performance.

Thanks for reading and as always, let me know if you have any questions by emailing me directly on natalie@podhr.co.uk

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