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Posts Tagged Customer Training

Are your customers spending less? Arm your team with these powerful techniques to sell more.

Are your customers spending less? Arm your team with these powerful techniques to sell more.

It’s always important to be aware of your average customer spend and have clear reporting in place. This kind of report usually speaks volumes about the success of your sales team.
Many people think that reductions in spend relates to a generalised trend or economic changes, but experience of working with many sales teams tells me otherwise. Every challenge is an opportunity. There’s ALWAYS something to learn about what your team can be doing differently to improve results.

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Keen to improve customer retention? Check out these critical skills your team need to make it happen

Keen to improve customer retention? Check out these critical skills your team need to make it happen

A key aspect of running a business is having the right strategy for winning and KEEPING your customers, right?
Customer demands change all the time, I’m sure I don’t need to tell you that!
If your customer needs are changing continuously then you need your team to have the ability to adapt quickly. If your team fall behind or get complacent, a competitor may swoop in as the hero and steal your best clients right from under your nose….

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